Help Center
Quick answers to the most common questions members have. Can’t find what you need? Reach out from our Contact page.
Getting Started
- How do I create a profile? — Tap Register, verify your email with the OTP sent to you, and follow the step-by-step profile setup. It only takes a few minutes.
- Is registration free? — Yes. Creating a profile, browsing, and sending interests is completely free during our launch period.
- Why can’t I see profile photos before logging in? — Photos are protected and only visible to registered, logged-in members — this keeps everyone’s privacy safe.
Search & Matches
- How does matching work? — We rank profiles based on how closely they fit your partner preferences (age, education, city, lifestyle and more) — set or update these anytime from Edit Profile.
- How do I narrow down my search? — Use the Filters on the Search page to set age range, height, city, religion, caste, education, and more.
- What does “Ignore” do? — Ignoring a profile hides it from your future search results. You can restore it anytime from Activity → Blocked/Ignored.
Interests & Chat
- How do I connect with someone? — Send them an Interest from their profile. If they accept, you can chat freely. You can also send one message before they respond using the Chat option.
- Can I withdraw an interest I sent? — Yes, go to Activity → Interests Sent, open the profile, and tap Withdraw.
- Someone is bothering me — what do I do? — Open their profile, tap the menu icon, and choose Block Profile or Report Profile. See our Safety Tips page for more.
Account
- How do I edit my profile? — Go to Profile → Edit Profile from the menu. Changes save automatically as you move between tabs.
- How do I log in again next time? — Just enter your registered email and verify with the OTP sent to you — no password to remember.
- How do I delete my account? — Contact us via the Contact page and we will process your request.
Still need help?
Our support team is happy to help — reach out via the Contact page and we’ll get back to you as soon as possible.